Westpac NZ - Senior Automation Quality Engineer: Difference between revisions
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Westpac NZ - Senior Automation Quality Engineer (view source)
Revision as of 01:53, 7 May 2024
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* Provided insights from a tester's perspective and liaised with the Westpac Quality Engineering Chapter. | * Provided insights from a tester's perspective and liaised with the Westpac Quality Engineering Chapter. | ||
==Observability Squad== | ==Observability Squad - Platform Engineer and Splunk Champion== | ||
As a member of the Observability Squad, a Platform Engineering team tasked with supporting [https://www.splunk.com/ Splunk] and other observability tools like [https://www.dynatrace.com/ Dynatrace], I had the opportunity to learn and grow in the role of "'''Splunk Champion'''". I was encouraged into this role by [https://dirksonline.net/CV/2023%20Isaac%20Carrington%20-%20LinkedIn%20Recommendation.jpg Isaac Carrington]''(Head of Platform Engineering)'' despite lacking prior platform engineering experience. | |||
In my role, I: | |||
* Acquired skills in '''Platform Engineering''' ''(Docker, Linux VM's, Terraform, Bash, HashiCorp Vault)'' | |||
* Provided '''support''' to internal users to leverage '''Splunk''' ''(Searching, analysis, dashboard creation, PagerDuty integration)'' | |||
* Managed a distributed instance of Splunk Enterprise ''(Indexers, search heads, forwarders, event collectors, role-based access controls)'' | |||
* Introduced the Quality Engineering Chapter to use Splunk for reporting of results from automation suites | |||
Moreover, as the Splunk Champion, I really wanted to help people see the customer's experience through the data being collected. When onboarding new systems, I guided users through a series of questions aimed at maximizing the value extracted from Splunk data, focusing on monitoring '''product performance''', '''error detection''', and '''quality information''' being recording for '''efficient issue resolution'''. | |||
Ultimately, the goal of observability is to swiftly remediate critical issues by detecting them, understanding their impact, and resolving them promptly. Therefore, '''timely and quality information remains paramount''' in achieving this objective. | |||
==D365 KiwiSaver Squad== | ==D365 KiwiSaver Squad== |